What is the maximum allowed value I can put without paying additional duties/taxes?
How can I insure my package? How does the insurance work?
How can I calculate the total cost for shipping a package?
How do I open a claim?
I received additional customs/duties charges, how can pay these charges?
How were the additional customs/duties charges that I received calculated?
Customs are asking me for an accurate list of items I sent and values. I do not remember exactly what I packed in the package, what should I do?
Do you offer a pick-up service from my home and how does that work?
What should I do if I want to send a package but there are no nearby drop off locations?
If my package is big in size but not that heavy - will it affect the final price?
What are the conditions for returning my package to the USA?